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Privacy Policy

How we protect your personal information

Sasebo DIY Wood Shop ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.

1. Information We Collect

We may collect the following types of information:

  • Name or nickname (when provided for purchases)
  • LINE account information (when you contact us)
  • Social media handles (X/Twitter, Instagram)
  • Payment information (bank transfer sender information)
  • Website usage data (via cookies)

2. How We Use Your Information

We use collected information for:

  • Processing and confirming purchases
  • Responding to your inquiries
  • Improving our services
  • Sending updates about new products (only if requested)
  • Creating anonymous usage statistics

3. Information Sharing

We do not sell, trade, or share your personal information with third parties, except:

  • When required by law
  • To protect our rights or safety
  • With your explicit consent

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Cookies

Our website uses cookies to improve your browsing experience. Cookies do not collect personally identifiable information.

You can disable cookies in your browser settings, but some features may not work properly.

6. Analytics

We may use analytics tools (such as Google Analytics) to understand how visitors use our website. These tools collect anonymous data and do not identify individual users.

7. Third-Party Platforms

We communicate with customers through LINE, X (Twitter), Instagram, and other platforms. Your interactions on these platforms are also subject to their respective privacy policies.

We may store your account names and message history for customer service purposes.

8. Your Rights

You have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information

To exercise these rights, please contact us via LINE.

9. Changes to This Policy

We may update this Privacy Policy at any time.

Changes become effective when posted on our website.

10. Contact Us

For questions about this Privacy Policy, please contact us via LINE:
Add us on LINE

Effective Date: January 1, 2025